Below FAQ are some common concerns of our clients before purchasing products if you have other questions, please just send it to
You will receive an order confirmation once you place an order, containing the details of the order. You may also access this information in your account profile on or contact Customer Care team for assistance. When your order ships, you will receive a secondary email notice with your tracking number and a link to view this information online. If you have any other inquiries, please email
Yes we do! Email us an image of your skin and write a description of your current concerns, and which products you are interested in. Our experts will email you back ASAP.
We accept Mastercard, Visa, American Express, and Paypal.
Please contact us directly at
If you are located in Downtown Vancouver and would like to pick up your order. Please email us at and we will make arrangements at our location for a pick up.
Making a purchase = 1 point per $1.00 spent Create an account = 100 points It's your birthday! = 10 points Refer a friend = 100 points